Performance information training (APIA)

This course covers the principles of performance information and addresses the question:  What is good quality, useful performance information?  What constitutes performance information? Etc.

The course material consists of the second edition of the book Performance Information for Managers and Internal Auditors authored by myself.



Course content:

  • Introduction to performance information
  • Legal and policy framework
  • The business cycle and performance information
  • Performance information concepts
  • Developing performance indicators, targets and standards
  • Data and performance information
  • Publishing performance information
  • Ensuring quality performance information



  • Theory based on the book and practical case study based on planning and reporting of the institutions represented by the trainee.  (Strategic plans, Annual Performance Plans, Monthly and Annual Reports)
  • Group discussion
  • Short exercises


Dates for 2018:

Will be announced shortly.

Please contact Lister Kau at the Institute of internal auditors.  Telephone number 011-609 1761 Ext. 216  Email address:


In-house training:

In-house training can be arranged with the Institute of Internal Auditors:  Please contact Joanne Naidoo.   Telephone number:  011-609 1761 Ext 215.  Email address:
Duration:  2 days
CPD points:  16


Additional information:  Trainees should bring their laptops.


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